Continuing the discussion from I just loaded all my anger into one E-Mail and sent it to WhatsApp :
I think that for support questions there is the #support category. The above linked topic about Whatsapp anger fits well into #discussion (“Chat about topics related to Kontalk, its development and the community.”). bold by me
Edit: I wonder, is the #uncategorized category being used? Maybe it rather fits there. Or a “Lounge” is needed for off-topic posts.
This very topic I just opened would probably go into a #Meta category.