Prompted to delete account and reregister


#1

Yesterday I was suddenly prompted to delete my account and had to reregister in order to being able to continue to use Kontalk!? My entire chat-history is gone now. Can anyone tell me why this happened?


#2

The chat history is linked to the account.
If you delete your account, all chats will also deleted.

There is already a open issue on github for backup the chat history.

Sorry that I can’t tell you not a better answer :frowning:


#3

There was a temporary problem on our server that caused that error to be showed. That has been fixed, I know the error was misleading, sorry…


#4

alright, never mind :wink: keep up the good work!


#5

now I got that same error again… :unamused: … it also says, that it’s either a server-problem or most likely my personal key has been denied :frowning: (–> “Legitimierungs-Fehler” in german translation)


#6

Upgrade problem, sorry. Ignore it, it’s fixed.


#7

ok, had to restart services (“nachrichtenzentrale”). everything is working fine again, thanks