I had a bug with Android version 4.1.3 (290). When selecting a conversation, Kontalk crashed. Same behaviour with all contacts, all conversation.
But notifications were steel OK, I was just seeing them when they were sent, and when clicking on it, app crahed.
So I decided to re-install Kontalk app (same version, the current one). I entered my phone number (same id) and selected "Lost my keys’ (or something similar, I didn’t remember).
My account was re-activated, everything seems to work OK, no more crash.
But all previous conversations was lost …
This is very sad, as I lost several years of conversation, including the ones with my wife which are the most precious for me ;)…
Did the re-installation purge all existing data ?
I tried to recover /data/data/org.kontalk to get the SQLite db file using adb, but backup is only 1ko with only a manifest file.
nb : phone is a Nexus 5, with Hammerhead, non rooted.
Thanks for any help.
I’m afraid it did.
I guess you had to export your key before uninstalling and installing it again. After re-install import your old key
Thanks for your answer.
Too bad for me. It would have never happened without this initial bug of Kontalk client…
Today I exported my new key with its password in a safe place for the next time it’ll occur. I’ll try to export db from the phone of my wife and at least extract our discussions, but I can not do this with all my contacts.
But overall, the big missing feature that would help me in this situation, would be an export messages feature.
I know this had been asked by many users, and I know this represents certainly lot of work. I hope it will be available one day, because I really don’t want to switch to whatsapp or other…
Your absolutely right.
There a many important things to do as you can see here:
The problem is there is only one active developer. @daniele_athome do the whole work.
I think we should find one or more developer who could help to speed up developing.
If you know somebody who could help with a few codelines he/she will get a warm welcome of the whole community
If messages are so important you better use apps that can make backups. Threema, Signal and WhatsApp can. Or Use email