Is Kontalk reliable?

Support Android Client
#1

I’m sorry for the Clickbait Title but this is my Problem.

I took a Kontalk sabbatical till now because with 3.1.x i had the problem that now and then Messages were nor deliverd (I used SMS in the meantimes because i don’t like the alternatives to Kontalk). Just now i have that problem again (I’m on Kontalk again sine 03.01.2016). i sent a message at 07.48 that was never delivered. i sent another one at 11:28 and 11:29 and they were delivered instantly. My Contact always show as “Online” when I’m sending.

I use the Kontalk Version. Is the google Play Version with Push Notifications more reliable?

I had the problem with a Huawei G510 with Stock Android 4.1, a Samsung Galaxy S4Mini with CM12.1 and now with Moto G2 (LTE and Dual SiM) with CM12.1, CM13 and CM14.1).

Greetings from Germany!

#2

Hello!
We had some problems in the past that were all fixed with time, and I was using it successfully until a few days ago another user reported message loss. Unfortunately there is still some unreliability in Tigase so I’m currently investigating again. I want to stress that this happens only when network quality is very bad (e.g. continuously connecting and disconnecting). Although it is not a justification, I’m just explaining what’s the matter here.
I’m currently tracking my progress on this matter on GitHub.

#3

Hello,

thanks for the quick reply. To be honest, your answer is a relief. It’s good to know that it is a problem that is being worked on.

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